A Letter to Our Patients

Dear Patients,

As the COVID-19 pandemic continues to affect our communities, Rutgers Health is working to ensure the safety of all who visit our clinical practice sites. While we encourage our patients to stay home whenever possible, your health and well-being are our top priority. Please, do not delay seeking necessary medical care. Rutgers Health practices are open, and our doctors and healthcare teams are available to care for you.

We can provide medical care in several ways, and you and your doctor can decide which method of care delivery is best for you. Physicians are available by appointment to provide visits using video telehealth, telephone, or in-office visits. 

When you come to one of our practice sites for an in-person visit or procedure, we assure you that your care team is taking every precaution to maintain the safety of our patients and staff. The following procedures are in effect:

  • Please wear a mask or face covering to your appointment. Cloth and other homemade masks are acceptable. If you are undergoing a procedure, a medical-grade mask will be given to you on arrival.
  • All patients entering our clinical facilities are screened prior to their appointment for possible symptoms of COVID-19 such as fever, cough, shortness of breath, cold/flu symptoms, red eyes, loss of smell/taste, and body aches.
  • If you are sick on the day of your appointment with any symptoms, please call the office to reschedule.
  • If you are undergoing an office procedure, you may be required to obtain a COVID-19 test within 48 hours of your appointment. Your provider will advise you if this is necessary and arrange for testing.
  • To maintain proper social distancing of at least six feet, only one support person may come with you or your child for an office visit. We will make exceptions for patients with disabilities who may require additional support. For some procedures, only the patient will be allowed in the office. Please note that Rutgers Cancer Institute of New Jersey is not allowing any visitors to accompany the patient at this time, except for pediatric patients, individuals scheduled for their first clinic visit with a physician, and patients with a language barrier that impacts their ability to navigate through the cancer center alone.  Visit cinj.org for additional information.
  • All staff and physicians will wear masks and other protective equipment as necessary during all patient visits and procedures.
  • We are limiting the number of patients arriving at the office to keep waiting rooms clear and maintain necessary social distancing. 
  • Additional cleaning procedures are in effect throughout the day.

We hope you and your family are staying safe and healthy during this time, and we very much look forward to seeing you soon and providing you with the best possible medical care. Please contact us to schedule an appointment and know that we are here for you.